FREQUENTLY ASKED QUESTIONS

How many questions are there?

There are over 250 questions divided into 7 categories called Parents & Ancestors, Childhood, Teenage Years, Early Adulthood, Middle Age, Odds & Ends, and Philosophy of Life. You can answer as many questions as you like in each category, and even create your own custom questions.

How long does this take?

That will depend on the number of questions you choose to answer, and how long your answers are. We allow you to record up to 30 minutes of audio for every question.

Can a husband and wife do this together?

YES!
A husband and wife can answer the questions together. One can respond and then the other within the 30 minutes of allotted time. You may find that it’s easier to purchase a story for each spouse so you can each work at your own pace and on your own schedule, but we do allow couples to share a story.

What are the technical requirements for recording my story?

- A computer with a microphone, and (optionally) a video camera.
- Google Chrome is the required browser
- For best results, an internet connection with a minimum of 3 MB upload speed.

Do I need any other special equipment?

As long as your computer meets the requirements above, you have what you need. However, if you want better audio quality, you can plug in an external microphone such as this one (URL with affiliate link goes here). Or if you want better video quality you can use an external webcam such as this one (URL with affiliate link goes here)

What is required for people to view my story?

There are no special requirements for viewing your completed story. Your story will be able to be viewed from any device with an internet connection, including phones and tablets.

If I send this as a gift, how does that work?

You have the choice to send the gift through an email with a personal message or you can have it delivered as a message in a nice gift bottle for an additional fee.

When do I answer questions with video?

We recommend that you use the video option when you are answering questions that are especially important to you, or when you are making a point that you want to be especially memorable. Our basic package includes 30 minutes of video, but you can always purchase more if needed.

When I am done, how do I share my story with others?

We make it very simple with three options. You can share by entering the email addresses of your loved ones who will receive a private link to your story; you can share via Facebook; you can send a gift bottle with your story; or a combination of all three methods. For example, if this is a special gift for one person, you might want to send the unique gift bottle to that person, and then make the story available to other friends and relatives using the other methods.

After I finish and share my story with others, can I continue answering questions?

Yes! You can still log into and work on your story even after sharing it with your loved ones. In fact, as you complete additional questions, those new answers will be immediately available for viewing by those with whom you've shared your story so they can enjoy the content as you complete it!

How long will my story be available on this site?

We include 1 year of free hosting of your story. At the end of the year you can renew the hosting for a minimal charge (currently $3.95 per year).

Can I download my story?

At this time, downloading your story is not an option but it is something we are considering.

Is my information secure?

Yes, our hosting provider is one of the largest companies offering state-of-the-art security. Your information can only be accessed with your username and password, and your finished story through the private link you share with others.

What if I am having technical problems?

We have a great customer service department that is ready to help you out. Just click here to be taken to our support page, or send an email to support@mybottledtime.com